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FMFilippo Magrini

Filippo Magrini

Founder & CEO

LinkedIn · Italy

Summary

Founder & CEO at KOINAI, leading strategy, product, and go-to-market. Building the AI-native customer care platform for European teams.

Experience

Founder & CEO

KOINAI

Founded KOINAI to rebuild customer care around AI agents. Sets the product vision and go-to-market strategy and leads the team building the platform's Customer Care, Account Manager, and Dreamer agents.

Senior Account Executive

Smartness

Owns the full enterprise sales cycle — from first conversation to close — building relationships with hospitality groups and driving new revenue.

Education

Bachelor's degree, European Studies / Civilization

Maastricht University

See the team work on your own accounts

Thirty minutes, on your real channels and customers. We'll show you how the agents cover your whole book — from the first reply to renewal and expansion.