Filippo Magrini
Founder & CEO
Leads strategy and product at KOINAI, on a mission to rebuild customer care with AI at its core.
About us
The team building KOINAI
A small, EU-based team of engineers and operators who lived inside customer care for years — and decided to rebuild it with AI at the core.
Fariba Ranjbar
AI & Research
Builds the models behind the agents and shapes the evaluation pipeline that keeps every reply grounded and accurate.
See the team work on your own accounts
Thirty minutes, on your real channels and customers. We'll show you how the agents cover your whole book — from the first reply to renewal and expansion.